Privacy Policy

Last Updated: April 2026

1. Introduction

Welcome to The Care League. We are committed to protecting the privacy, security, and confidentiality of our members. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.thecareleague.org) or utilize our exclusive concierge, lifestyle management, and health coordination services.

2. Information We Collect

To provide our 360° support model, we may collect the following categories of information:

  • Personal Identification Information: Name, email address, phone number, residential and business addresses.

  • Service-Specific Information: Travel preferences, dietary restrictions, family and household details, event coordination specifics, and lifestyle management requests.

  • Health & Wellness Coordination Data: Information necessary to facilitate connections with vetted medical, mental health, and performance-wellness providers. (Note: We act as coordinators; specific medical records remain strictly between you and your healthcare provider).

  • Financial Information: Billing details, preferred payment methods, and information required for financial or legacy planning connections.

  • Technical Data: IP addresses, browser types, and usage data collected automatically through cookies when you interact with our website.

3. How We Use Your Information

We use your data exclusively to deliver a seamless, high-end member experience. This includes:

  • Executing concierge requests, travel logistics, and day-to-day lifestyle management.

  • Sourcing and arranging appointments with our vetted network of providers and specialists.

  • Communicating with you regarding your membership, requests, and account updates.

  • Enhancing the security and functionality of our platform.

4. How We Share Your Information

Discretion is our priority. We do not sell, rent, or trade your personal information. We only share your data under the following circumstances:

  • With Vetted Partners & Providers: We share necessary details with trusted third parties (e.g., travel agents, private chefs, medical specialists, legal counsel) solely to fulfill your specific requests.

  • With Your Consent: When you explicitly authorize us to share information with family members, executive assistants, or other designated contacts.

  • For Legal & Safety Reasons: If required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement robust administrative, technical, and physical security measures to protect your personal information. Given the high-profile nature of our membership, we utilize secure channels to prevent unauthorized access, alteration, or disclosure of your data.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access and request a copy of your personal data.

  • Request corrections to inaccurate or incomplete information.

  • Request the deletion of your personal data, subject to legal and contractual obligations.

  • Opt-out of non-essential communications.

To exercise any of these rights, please contact your dedicated Care League team or use the contact information below.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify members of any significant updates directly.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please reach out to us:
Email: privacy@thecareleague.org